01 Acceptance of Terms

By accessing this website or using any services provided by Explore Flights, you confirm that you have read, understood, and agreed to these Terms & Conditions.

If you do not agree with any part of these terms, you should discontinue use of our website and services immediately.

02 Services Provided

Explore Flights provides travel-related services including but not limited to:

• Flight reservations and ticketing
• Visa consultation and assistance
• Holiday and tour packages
• Hotel and accommodation bookings
• Travel advice and itinerary planning
• Travel insurance and related services where applicable

All services are subject to availability and approval by the relevant airlines, embassies, hotels, or travel suppliers.

03 Booking & Payment Terms

All bookings are subject to confirmation and full or partial payment as required.

• Prices may change before ticket issuance or final booking confirmation.
• Bookings are not guaranteed until payment has been successfully received and confirmed.
• Airlines and suppliers may change schedules, pricing, baggage allowances, or travel rules without notice.
• You are responsible for reviewing all booking details before confirmation.

Explore Flights reserves the right to cancel bookings in cases of pricing errors, suspected fraud, payment failure, or supplier rejection.

04 Flight Changes & Airline Responsibility

Airlines maintain full operational control over flight schedules, cancellations, delays, baggage policies, and ticket conditions.

Explore Flights acts as an intermediary between customers and travel suppliers and cannot be held liable for:

• Flight delays or cancellations
• Schedule changes by airlines
• Denied boarding
• Lost or delayed baggage
• Supplier insolvency or operational disruptions

Any airline-related disputes remain subject to the airline's own terms and policies.

05 Visa & Immigration Disclaimer

Explore Flights may assist with visa applications and documentation guidance; however, visa approval decisions are made solely by the relevant embassy, consulate, or immigration authority.

• We do not guarantee visa approval.
• Visa fees and embassy charges may be non-refundable.
• You are responsible for providing accurate and complete documentation.
• Incomplete or incorrect information may result in delays or refusal.

06 Cancellations & Refunds

Cancellation and refund policies vary depending on the airline, hotel, visa authority, or travel supplier.

• Some bookings may be fully non-refundable.
• Refund processing times depend on the supplier or airline.
• Administrative or service charges may apply.
• Approved refunds will only be processed through the original payment method.

Explore Flights cannot guarantee refund approval where suppliers decline or restrict refunds.

07 Customer Responsibilities

Customers are responsible for:

• Ensuring passport validity and travel eligibility
• Reviewing visa and immigration requirements
• Providing accurate personal and payment information
• Arriving at airports on time
• Reviewing airline baggage and transit policies
• Checking all booking confirmations and travel documents

08 Website Usage

You agree not to misuse this website or attempt to:

• Access restricted systems or data
• Submit false or fraudulent bookings
• Distribute harmful software or malicious code
• Interfere with website security or operations
• Copy or reproduce website content without permission

We reserve the right to suspend access for violations of these terms.

09 Data Protection & Privacy

We process customer information in accordance with UK GDPR and the Data Protection Act 2018.

By using our services, you acknowledge and agree to the collection, processing, and sharing of your information where necessary for travel, booking, legal, or operational purposes.

10 Limitation of Liability

To the maximum extent permitted by law, Explore Flights shall not be liable for indirect, incidental, or consequential losses arising from:

• Travel disruptions or supplier failures
• Visa refusals or immigration decisions
• Missed flights or transit issues
• Government travel restrictions
• Force majeure events including natural disasters, pandemics, or strikes

11 Governing Law

These Terms & Conditions shall be governed and interpreted in accordance with the laws of England and Wales.

Any disputes arising in relation to these terms shall fall under the jurisdiction of the courts of England and Wales.

12 Changes to These Terms

Explore Flights reserves the right to update or modify these Terms & Conditions at any time without prior notice.

Continued use of our website and services after updates constitutes acceptance of the revised terms.